Shipping policy

Shipping Policy

Thank you for shopping with Klarivoo.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with your tracking information.

Shipping Times

Estimated delivery times are:

United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–10 business days
Australia: 7–15 business days
Europe: 5–12 business days
Other International Destinations: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or peak holiday seasons.

Shipping Costs

Shipping costs are calculated at checkout. We may also offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become active.

Delayed Shipments

While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, additional shipping charges may apply if the order needs to be reshipped.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier first.

If you need additional assistance, contact us at contact@klarivoo.com, and we will do our best to help investigate the issue.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at contact@klarivoo.com with your order number and photos of the product. We will review your claim and, if approved, provide a replacement or a full refund.